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SHIPPING

We ship everything from our office located in Orange County, California. Orders are carefully packaged together for shipment. We make sure to think of the worst scenario (not that there is any but it is always good to think of the "what if's") for when the package is out of our hands. Therefore, careful attention to corners and providing extra padding is our priority! 

Shipping cost is calculated upon checkout and shipped via USPS or FedEx with tracking/delivery confirmation. Samples are shipped via USPS First Class Mail for domestic (with tracking) and international orders (with tracking to certain countries). Shipping cost is based off of size, weight and destination. Prices can range from $4 to $40 for domestic orders and international orders can range from $9 to $145+. We structure our Canadian/International Rates in flat rate discounts by 15-30% to help our international clients alleviate some postal cost. Faster shipping options are available for additional cost. Our assembled wedding stationeries tend to be heavy (all that paper!) and require larger boxes, sometimes even in two boxes!

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LIMITED TIME OFFER:

Free standard shipping on any order of $500 or more in stationery products. Promotion is only valid on orders within the United States.

Rush printing services do not qualify towards free shipping.

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Insurance for all orders can be purchased upon request and will be billed to the customer accordingly. We put great value on providing the most cost friendly shipping services for our customers, with that being said, if the shipping cost for your order comes out to be less than what was originally paid for, then the difference will be credited back to your original form of payment. If the shipping cost comes out to be more than what was originally paid for then we will cover the difference. 

DOMESTIC ORDERS

(Delivery confirmation/Tracking will be included. Insurance/Signature confirmation can be purchased upon request) 

Wedding Invitations/Save the Dates/Rehearsal Invitations

Will be shipped either USPS Priority Mail 2-3 business days or FedEx Ground 2 to 5 business days.

Programs, Menus, Table Cards, Place Cards etc...

Depending on the size of order, most orders will be shipped via USPS Priority Mail 2-3 business days. Larger orders depending on weight will be shipped either USPS Priority Mail or FedEx Ground.

Samples

Most samples are shipped via USPS First Class Mail. Small card samples such as place cards, color swatches will be shipped without tracking.

INTERNATIONAL ORDERS

(Delivery confirmation/Tracking is available for certain countries such as Canada, Parts of Australia and UK. Insurance can be purchased upon request. Customers assume all responsibility for taxes, customs or any fees associated with their country during customs. Shipping cost does not include these extra fees)

All Orders

Orders will be shipped via USPS First Class Mail (10+ business days) or USPS Priority Mail (6-10 business days) depending on the size and weight of the order.
Expedited shipping service (3-6 business days) can be arranged upon customer request. 

Samples

All samples are shipped via USPS First Class Mail without tracking 

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Krystals Wedding Invitations is not responsible for lost, stolen, or damaged packages during the shipping process, as we have no control of the package once it leaves us. Please make sure your address is correct on all counts. All orders are shipped to the address provided in the order, if an incorrect address was provided and the order is shipped, Krystals Wedding Invitations will assume no liability for any delays, lost or misplaced packages. If the tracking/delivery states that a package was "delivered" we assume the package was delivered and are not responsible if it wasn't as there is nothing we can do once the carrier states that the package was delivered. We are only responsible for your order up until we ship the package. Once the package is out of our hands, we are no longer responsible for the package.
For international orders, everything above applies with the addition that clients assume all responsibility for taxes, customs and/or any fees associated with their country during customs and are in no way the responsibility of Krystals Wedding Invitations.